Installation Tips & Support

Product Support

If you require product support or help with your Sentry Screens Magnetic Screen Door, please contact us with your questions.

Installation Tips

If you’ve never installed the Sentry Screens Magnetic Screen Door, take a minute to read the following tips. They will not only help you correctly install the product, but you’ll install it quicker, with less hassles, and will also ensure that your screen closes automatically 100% of the time.

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When positioning the mesh on the door frame, make sure that the bottom of the mesh hangs about 0.5cm – 1cm above the ground. Otherwise the bottom of the mesh drags on the ground and doesn’t fully close automatically.

When positioning the top of the mesh, don’t pull the edges so that the mesh is really tight. It should be loose, but not saggy.

Although you can install the screen door alone, it is MUCH simpler and quicker with two people. One person holds the mesh in place, and adjusts accordingly, while the other person measures and makes sure it is positioned correctly. Unless you’re really tall, a small step would be helpful for the person holding the mesh.

We also recommend that the top-middle of the mesh should be positioned about 1cm – 2cm above the top corners. We do this so that the natural tendency of the magnets is to fall together rather than pull apart

Still Need Help?

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If you have any other suggestions or tips that you think would help others with their magnetic screens, please contact us and let us know.